An analytical dashboard that became a durable capability
Decision-led
Design approach
WCAG AA
Accessibility standard
Self-serve
Ongoing capability
The challenge
An infrastructure organisation held substantial data but lacked an accessible, trustworthy way to use it in routine decisions. Existing reporting was inconsistent and could not be maintained internally.
Our approach
- Defined the decisions the dashboard needed to support and worked back to the metrics that mattered.
- Integrated and validated data from several internal systems into a reproducible pipeline.
- Built an accessible, well-documented dashboard tested for usability with its intended audience.
- Handed over the asset with documentation enabling the client's team to maintain and extend it.
The outcome
The organisation embedded evidence into routine decision-making through a maintainable analytical asset that continued to deliver value well beyond the engagement.
Dashboard DevelopmentData Analytics
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We work with a limited number of organisations at any one time. If you are weighing a decision that would benefit from independent analysis, we would welcome an early, confidential conversation.